Why Empathy Matters: Defeating Bullying and Incivility in the Workplace

Date: Wednesday, March 16th
Registration and Breakfast: 8:30am
Program: 9:00 am – 12:00pm
 Location: Southern NH University

Cost: $35 for non-members

Free for members

Meanness, incivility and lack of cultural sensitivity in the workplace is currently costing thousands of dollars to work environments that aren’t paying attention to the social culture and climate of their employees.  These behaviors chase away good people, cause lost time and increased sick days, and take an exacting toll on the victims of workplace bullying. .  In this powerful and vital training you will understand how fear and anger in the workplace can be channeled into great teamwork and full productivity.  You will also earn the cost of failing to create a workplace that promotes empathy and understanding for diverse cultural backgrounds.

Dr. Malcolm Smith, one of the nation’s leading experts on empathy, civility, and anti-bullying programs will take a hard look at current workplace cultures and offer clear practical strategies for you to give your workplace a climate and culture check.  He is the founder and Director of the Courage to Care Project, a national program that teaches civility and empathy in schools nationwide.  He is also a former Professor who has been studying human behavior for 40 years.  Recently, National Public Radio called Dr. Smith “the one determined force who might just solve our nation’s incivility problems.”

Program Outcomes

1. Explore why having a bullying and incivility policy necessary in work environments.
2. Learn the essential elements of a practical and effective anti-bullying and civility policy.
3. Find strategies that will improve the way employees treat each other and themselves.
4. Better understand the role of an HR professional in promoting kindness, caring, and empathy.